On the Refund Request menu, users can get information about all Refund Request that has been created by Merchant. Merchant users also can search and filter data by date range, refund status, and request status.List Page#
The Refund Request List will be displayed in the table. The table will contains:Request Date : Displays the time when the Request Refund is created.
Payment Method : Payment method used in the refund process
Original Amount : The full Refund amount before deducting the fee.
Final Amount : The Refund amount after deducting the fee.
Full Name User : Refund recipient name
Original Transaction ID : Refund Unique Identifier
Original Transaction Date : Displays the time when the Refunded Payin is created.
Request Status : Refund Request Status
Refund Status : Refund Status
When the request is still in Pending status, the merchant can cancel the refund request by clicking the Cancel button on the right side row of the refund data and confirm the cancellation process.Refund Request - Confirm Cancellation