On the Payin menu, users can get information about all Payin transaction. Merchant users can also download all payin data to csv format by clicking the Download CSV button.List Page#
The Payin List will be displayed in the table. The table will contains:Status : Payin transaction status (Pending/Success/Failed/Decline/Refund/Chargeback)
Payin ID : Payin transaction Identifier
Transaction Date : Displays the time when the Payin is created.
Final Amount : The payin amount received by merchant after deducting the fee.
Amount : The full payin amount before deducting the fee.
Payment Method : Payment method used in the payin process
Order Reference : Payin order reference
Customer Fullname : Full name of the customer who made the payin
Reply Code : System reply code
Customer Email : Email of the customer who made the payin
Fee Taken : Fee that has been deducted from the payin amount
Fee Expected : Fee that will be deducted from the payin amount
Detail Page#
To access more information for a specific Payin transaction, you can click on the detail button.Add to Blacklist#
Merchant can blacklist the user who made the Payin by clicking Add to Blacklist button, so the user cannot make another transaction.Request Refund#
Merchant can request a Refund when the Payin status is Success by clicking the Request Refund Button. Merchant can add refund by filling in the fields below then click Add to send the request.Send Email to Customer#
Merchant can send emails to customers who make payments by clicking the Send Email button. Customers will receive an email regarding their payment transaction.Export PDF#
Merchant can export the PDF by clicking the Export button. The PDF will be automatically downloaded when the export process is complete.On the payin details page, merchants can scroll to the bottom of the page. And you will see the following tabs:Notes#
Merchants can add notes to each payin transaction by clicking the New Notes button. Notes that have been created can be deleted by clicking the delete button.Files#
Merchants can add files to each payin transaction by clicking the New Files button. Files that have been uploaded can be deleted by clicking the delete button.Chargeback#
When the payment status is Chargeback, merchants can view detailed chargeback payin information on the following tabs. Modified at 2025-03-12 01:44:29